CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 82% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
About Our Global Companies
Valutrades_LogoSpot
Valutrades_SYLogoSpot

Company

Valutrades Limited - a company incorporated in England with company number 07939901. View more information here.
Valutrades (Seychelles) Limited - a company incorporated in the Seychelles with company number 8423648-1.

Regulation

Regulated by the FCA (Fincancial Conduct Authority). Financial Services Register Number 586541.
Regulated by the FSA (Financial Services Authority). Regulatory Number SD028.

Max Leverage

30:1 (or up to 500:1 for Professional clients, click here to find out more about professional client status)
Up to 500:1

Country

United Kingdom
Seychelles

Negative Balance Protection

Yes
Yes

Careers

Job Title

Mandarin & Cantonese Customer Service Executive

Department

Client Services/Admin/Account Management

Industry

Financial Services

Employment Type

Permanent

Salary

To be confirmed during interview process

Employee Benefits

Discretionary Bonus, Staff Healthcare, Life Assurance cover, Salary sacrifice schemes inc childcare vouchers, cycle to work etc

Location

City of London

Hours of Work

Monday-Friday 8am-8pm (shift rotation, 9 hour working day with 1 hour lunch break),  4 hour shift on a Sunday every 4-6 weeks.

Start Date

ASAP

MUST HAVE A CURRENT TIER 4 VISA OR OTHER ABILITY TO WORK IN UK - VERY IMPORTANT


Job Description

Nature of the role:

Providing support and assistance to various departments in relation to our Chinese business.

Key responsibilities

  • Providing support to Mandarin and Cantonese speaking clients, aswell as English speaking clients 
  • Onboarding of clients
  • Provide relevant sales & marketing communications and literature to partners and potential clients
  • Working with current Sales staff on Mandarin and Cantonese Sales enquiries
  • Translation of various documentation – approx 20% of role
  • Assisting management with analysis
  • Processing withdrawals for clients
  • Administration tasks 
  • Other ad-hoc support
  •  
  •  

Qualifications

Essential

-Finishes High School with good grades

Desirable

- Educated to Degree level

Skill / competencies

- Can speak fluent Cantonese and Mandarin

- Clear communicator

- Good organisational skills

- A methodical and accurate approach to work activities

- Can work to own initiative / problem solver

Desirable

- Has lived in China

Knowledge

- Excel & other office based products

Desirable

 - Financial products

Experience

- Experience of working in an office environment

Personal Qualities

- Team player

- Outgoing

- Confident

- Flexible


 

Apply Here